top of page

Privacy Policy

Last Updated: [5 Feb 2025]

Thank you for choosing Ghump. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use Ghump—an AI companion device designed to provide conversation, support, and assistance. We are committed to protecting your privacy and ensuring the security of your data, in compliance with applicable data protection laws.

1. Information We Collect

a. Personal Data

When you use Ghump, we may collect the following personal data:

  • Account Information: If you create an account or register the device, we may request your name, email address, phone number, and other contact details.

  • Voice and Interaction Data: Ghump processes voice commands and conversation logs to provide personalized interactions. This data may include recordings or transcriptions of your interactions.

  • Usage Data: We collect information about how you use Ghump, including the features you use, the frequency and duration of your interactions, and device information (such as model and firmware version).

b. Non-Personal Data

We may also collect non-personal data, including technical information about your device and usage statistics, which help us improve our services and ensure compatibility across various devices.

2. How We Use Your Information

We use the data we collect for the following purposes:

  • To Provide and Improve Our Services: To operate Ghump effectively, to personalize your experience, and to enhance the overall performance and functionality of the device.

  • For Communication: To respond to your inquiries, provide customer support, and send important updates regarding Ghump.

  • For Research and Development: To analyze trends, usage patterns, and to develop new features, ensuring our AI continues to learn and improve over time.

  • For Safety and Emergency Purposes: In emergency situations, Ghump may use your data (such as location or voice commands) to alert designated contacts or emergency services, ensuring your safety.

3. Data Sharing and Disclosure

We understand the sensitivity of your personal data, and we do not share it with third parties except under the following circumstances:

  • Service Providers: We may share data with trusted third-party service providers who help us operate and improve Ghump. These providers are required to maintain the confidentiality and security of your data.

  • Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, or if we believe that such disclosure is necessary to protect our rights, the safety of our users, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner, subject to the terms of this Privacy Policy.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the data is no longer needed, we will take steps to securely delete or anonymize it.

5. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure storage, and access controls. While we strive to protect your data, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: You have the right to request copies of your personal data.

  • Correction: You can request that we correct any inaccuracies in your data.

  • Deletion: You may request the deletion of your personal data, subject to any legal obligations.

  • Objection/Restriction: You may object to or request the restriction of our processing of your personal data.

  • Data Portability: Where applicable, you have the right to receive your data in a portable format.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

7. Data Collection for Elderly Users

Recognizing that Ghump is especially beneficial for elderly users who may live alone, we are committed to ensuring that data collection and processing practices are transparent, respectful, and focused on enhancing the user experience. We take extra care to make our privacy practices accessible and understandable to all users.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this policy and notify users as required by applicable law.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [info@ghump.com]

​

By using Ghump, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as described herein.

Thank you for trusting Ghump as your AI companion. We are dedicated to protecting your privacy and ensuring your data is secure while you enjoy all the benefits of your personalized AI experience.

bottom of page